Pain Relief Essentials® Privacy Policy

Last Revised December 5, 2016 – Facebook notice

At Pain Relief Essentials, a division of Northwest Essentials, Inc., your privacy is very important. We are committed to keeping all information secure that we receive from our customers. Customer information is not sold or shared with outside companies. The following policies are subject to revision. Please check back for updated policies.

Our Commitment To Privacy and Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online commitment to customer confidentiality.

This privacy statement applies to the website located at and any other websites owned and operated by Northwest Essentials, Inc. (dba Pain Relief Essentials) that direct the viewer or user to this statement. Websites that are owned and operated by Northwest Essentials, Inc. may contain links to websites that are owned and operated by other companies.  This statement does not apply to websites that are owned and operated by third parties.

Information We Collect

This statement applies to all information collected on or submitted to the Pain Relief Essentials website. This includes your name, address, email and phone numbers and all outside parties’ personal information as well. Please note that we do not keep credit card information on file. The card information you enter on our site is sent directly to the processor, encrypted and secured, which in turn will approve or decline the transaction. If you place an order over the telephone with us your card information will be destroyed once your order has been processed through the above method.

We only use the information you provide to place an order and to process that order. We do not share your information with outside parties except to the extent necessary to complete your order. When shipping your order to a third party we use that recipient’s information only to ship the product to that person and to confirm delivery. We do not share their information with outside parties except to the extent necessary to complete their order.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, Get Response, Google Advertising Cookies – Learn how Google safeguards your data). However, we have no access to or control over these cookies.

Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from this website and use that information to provide measurement services and target ads. You can opt-out of the collection and use of information for ad targeting. Learn more at


This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Transactional Email

We use the email addresses you provide to answer emails we receive and to conduct transactions with you. Your email address may be used for occasional promotional email from us but will not be shared with outside parties. You will have the option to opt-out of any non-transactional email campaign.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) through Comodo®.  This requires extensive verification of our parent company identity (Northwest Essential, Inc.) before a certificate is issued. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Please contact us by e-mail or by phone during business hours, Pacific Time.

Email Pain Relief Essentials

1 (888) 366-3257
1 (360) 306-5679

Pain Relief Essentials
7074 Birch Bay Drive
Blaine, WA 98230