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Last Revised April 13, 2026
At Pain Relief Essentials, a division of Northwest Essentials, Inc., your privacy is very important. We are committed to keeping all information secure that we receive from our customers. Customer information is not sold or shared with outside companies. By visiting Pain Relief Essentials, you are accepting the practices described in this Privacy Notice. The following policies are subject to revision. Please check back for updated policies.
Our Commitment To Privacy and Privacy Policy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online commitment to customer confidentiality.
This privacy statement applies to the website located at painreliefessentials.com and any other websites owned and operated by Northwest Essentials, Inc. (dba Pain Relief Essentials) that direct the viewer or user to this statement. Websites that are owned and operated by Northwest Essentials, Inc. may contain links to websites that are owned and operated by other companies. This statement does not apply to websites that are owned and operated by third parties.
Information We Collect
This statement applies to all information collected on or submitted to the Pain Relief Essentials website. This includes your name, address, email and phone numbers and all outside parties’ personal information as well. Please note that we do not keep credit card information on file. The card information you enter on our site is sent directly to the processor, encrypted and secured, which in turn will approve or decline the transaction. If you place an order over the telephone with us your card information will be destroyed once your order has been processed through the above method.
When you access the Website, the Company will learn certain information about you during your visit.
The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.
We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Cookies and Pixels
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Some of our business partners may use cookies on our site (for example, Get Response, Google Advertising Cookies – Learn how Google safeguards your data). However, we have no access to or control over these cookies.
Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from this website and use that information to provide measurement services and target ads. You can opt-out of the collection and use of information for ad targeting. Learn more at http://www.aboutads.info.
We are also using Matomo Analytics on this website. You may opt out ot Matomo Analytics below.
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Transactional Email
We use the email addresses you provide to answer emails we receive and to conduct transactions with you. Your email address may be used for occasional promotional email from us but will not be shared with outside parties. You will have the option to opt-out of any non-transactional email campaign.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
How Do We Use the Information That You Provide to Us?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
Disclosure of Your Information
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
How Do We Protect Your Information and Secure Information Transmissions?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) through Sectigo Limited. This requires extensive verification of our parent company identity (Northwest Essential, Inc.) before a certificate is issued. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
License
Unless otherwise stated, Pain Relief Essentials and/or its licensors own the intellectual property rights for all material on painreliefessentials.com. All intellectual property rights are reserved. You may access this from painreliefessentials.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from painreliefessentials.com
- Sell, rent or sub-license material from painreliefessentials.com
- Reproduce, duplicate or copy material from painreliefessentials.com
- Redistribute content from painreliefessentials.com
Questions?
Please contact us by e-mail or by phone during business hours, Pacific Time.
Email Pain Relief Essentials1 (888) 366-3257
1 (360) 306-5679
Pain Relief Essentials
7074 Birch Bay Drive
Blaine, WA 98230
